August 6th, 2018

Defense-Oriented Academic Institution Needs Secure Video Conferencing

Defense-Oriented Academic Institution
 

Overview

 

Based in the Washington, D.C. metro area, this client caters to a wide variety of warfighters and national-security focused professionals and students. Combining academia with professional development opportunities, this organization brings together thousands of students and faculty from across the nation, all with varying security backgrounds and defense affiliations.

As an educational institution with students active in their fields of study, often deployed far away from traditional classroom environments, it’s critical that faculty, staff and student populations have the ability to meet, collaborate, and learn virtually. But, given the sensitive nature of the client’s security posture and educational subject matter, it’s equally important that any shared data and information be exchanged as securely as possible.

Complicating matters was that the client already had in place other disparate video conferencing and meeting solutions—none of which were integrated or worked together. At the same time, however, some of those solutions were well-established among faculty and staff users, who might’ve resisted having to discard technology they were comfortable with in order to learn something new and different.

 

The Solution

 

To ensure the most seamless transition and the best possible collaboration outcomes, the client wanted a video conferencing and meeting platform that could integrate third-party technology while still providing a unified, cohesive, successful meeting and collaboration experience. For that, they turned to Force 3 and its team of highly trained and certified collaboration experts.

Following a rigorous assessment and requirements gathering process, Force 3 recommended Cisco Meeting Server. This solution brings together premises-based audio, video and web communication to provide a simple, intuitive user experience for every user, however they choose to meet.

Cisco Meeting Server allows organizations to integrate a wide range of third-party products to provide a unified video meeting platform, extend overall functionality and protect existing video investments. It includes a wide variety of features and benefits, including:

  • • Secure, external guest access
  • • Advanced interoperability
  • • High scalability and server virtualization
  • • Geographic distribution with bandwidth optimization
  • • Simple meeting management
  • • FIPS, JITC, and Common Criteria security certifications
  • • Enterprise-wide or individual user licensing
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    The Outcome

     

    Force 3’s collaboration engineers worked onsite to implement Cisco Meeting Server and to integrate third-party Microsoft and Polycom systems into their overall solution design. They also upgraded and consolidated the entire Cisco Unified Communications environment. Once the solution was deployed, they worked with teams across the organization to conduct user trainings and knowledge transfer to ensure they knew how to manage the solution on a day-to-day basis and keep it up and running. That degree of user training was critical to ensure users knew how to take full advantage of the solution and its benefits.

    As expected, Cisco Meeting Server provided this client with an ideal video collaboration platform and a seamless experience for users and teams across the institution. Classroom participation and engagement increased, students and faculty were able to better connect during virtual office visits, and guest lecturers could quickly and securely join virtual classrooms.

     

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