OVERVIEW

The U.S. Army’s Information Technology Enterprise Solutions-3 Hardware (ITES-3H) contract provides commercial information technology equipment to support the Army’s server, office IT equipment and storage environment needs. ITES-3H is a five-year, $5 billion contract under the umbrella of the Computer Hardware Enterprise Software and Solutions (CHESS) program, the Army’s primary source for commercial IT procurement.

PRODUCTS & SERVICES

ITES-3H provides for a wide range of products and services, including (but not limited to):

  • UNIX and non-UNIX servers
  • Desktops and laptops
  • Workstations
  • Storage systems
  • Networking equipment (including wireless)
  • Printers
  • Product ancillaries (including cabinets, racks and mounts)
  • Monitors
  • Cabling products
  • Video conferencing products
  • Digital displays
  • Software
  • Communication devices

In addition to hardware and software, ITES- 3H supports a comprehensive range of innovative new technologies, including (but not limited to):

  • Biometrics
  • Embedded encryption
  • Body-wearable computers and displays
  • Wireless products
  • Mobile personal data terminals

CATALOGS

Catalog 1

Unix Based Servers

Catalog 2

Non-Unix Based Servers

Catalog 3

Workstations, Thin Clients, Desktops and Notebooks

Catalog 4

Storage Systems

Catalog 5

Networking Equipment

Catalog 6

Network Printers, Scanners and Support Devices

Catalog 7

Cables, Connectors and Accessories

Catalog 8

Video Equipment Products

Catalog 9

Uninterruptible Power Supplies

ADDITIONAL DETAILS

  • Available to the Army, other DOD agencies, federal agencies and authorized government contractors
  • Intended as a total solutions-based contract vehicle
  • Designed to support the Army’s enterprise infrastructure and infrastructure goals with a comprehensive range of high-quality, innovative technology equipment and solutions at reasonable prices

CUSTOMER SERVICE

We provide full visibility into your order status. From the moment it’s received and throughout the purchasing and shipping processes, you’ll be notified every step of the way. After each order is completed, we submit information through Wide Area Workflow, a web-based application that allows Department of Defense Department to electronically submit and track their invoices, receipts and other documentation. Because your success is important to us, we follow ISO 9001:2015 quality management principles to ensure your complete satisfaction. Throughout the warranty period, we offer dedicated, 24/7 live support at 1-888-431-8982. Our customer service team acts as liaison should you need assistance in communicating with manufacturers.

GETTING STARTED

All of our ITES-3H offerings are available online through the CHESS IT eMart. To get started, visit https://chess.army.mil and create a new account. Once you’ve registered, select the product, service or solution you’re seeking, as well as the contract you want to access, to obtain a quote or place an order.

CONTACT US

Kelly McClelland, Program Manager

Email: kmcclelland@force3.com

Phone: 410-774-7263

 

Stacey James, Deputy Program Manager

Email: sjames@force3.com

Phone: 410-774-7190

ADDITIONAL RESOURCES

Press Release: Force 3 Awarded ITES-3H Federal IT Contract

About ITES-3H

CHESS IT eMart

When order, please have the following information available.

 

Contract Number: W52P1J-16-D-0018

 

Performance Period: Currently in Option Period Two through February 21, 2021