Catch up to your employee’s demands: Go beyond the desktop!
Posted by Force 3 | December 1, 2011
Take note, workforce. We have entered a new era: The Post-PC Era. No longer does the PC tie employees down with its chains. Studies show that sales of PCs are down 30% and it’s not because we’re in a bad economy. Those same studies are showing that sales of tablets are up 30%. This means that in today’s rapidly changing world, smart phones, tablets, and laptops are beginning to rule the consumer market. With this new paradigm shift, Corporate and Government organizations are finding it very difficult to securely and reliably support consumer based devices with traditional strategies. This is an unprecedented time because never before has there been such a user demand for corporate networks to support consumer based products.
As a Solutions Architect at Force 3, I am constantly asked the same questions over and over again: How do we securely support our iPad and smart phone users? and, How do we provide a secure App Store? Questions like these have presented major challenges to the way corporate networks deliver IT services today. How does an IT group secure these devices allowing them to connect to the corporate network but yet be managed and controlled by the employees? How does an Enterprise Infrastructure deal with the constant changing world of gadgets?
The first response by IT managers was to not allow these devices on the network therefore so they wouldn’t have to deal with these devices and business would resume as usual. Not so fast, do you do when your CIO gets a new iPad2 and they want it to have all of the same access that their desktop has? They are not going to take no for an answer! So now what?
This was a scenario that I experienced at a government customer of mine. The employees were demanding that the network support these devices and not just with basic network access, they want full on access to corporate resources. They wanted the ability to share, communicate, and work seamlessly without sacrificing productivity whether they were in the office or at a local coffee shop. And what about the new generation of employees entering the workforce? How do you deliver corporate services to the generation whose main form of communication over the past 5 years has been IM and Text Messaging? Try giving them a phone as their main form of communications good luck! A word to the wise: organizations will continue to have trouble recruiting younger employees because of old and out dated technology.
Organizations need networks that can scale and deliver the performance and security needed to meet these demands. Users should be able to take full advantage of a complete portfolio of collaboration utilities such as voice, video, presence, instant messaging, and text messaging in a secure and reliable way. With the next generation of collaboration tools employees no longer have to be tied down to the desk. They can now conduct their business anytime from anywhere without the sacrifice of productivity and security. Force 3 realizes these challenges and continues to team with companies like Cisco, VMware, Apple, and Samsung to create solutions that are designed to give organizations a jumpstart by providing a full line up of collaboration tools.
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