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Healthcare: Nurse Call

The Nurse Call system from Cisco®
  • Simplifies communications and enhances mobility with multiple functions on a single phone
  • Improves communication effectiveness with real-time, rules-based delivery of nurse calls and one-touch callback to patient location
  • Shortens response times with customizable routing, rules-based escalation, and message and alert management features
  • Call records provide documentation for hospital reports

When a patient needs you, you could be anywhere on the unit or in the hospital. The Nurse Call system from Cisco Systems® finds you through a small, wireless phone you carry with you. A component of the Cisco® Clinical Connection Suite, the Nurse Call phone replaces multiple communication devices. The on-phone screen tells you who it is. One-touch dial back connects you instantly with the patient. A configurable escalation system sends calls to alternate staff if you are not available.

The Cisco Nurse Call solution makes it easier to meet the daily challenges on your job. Its mobility un-tethers you from the nurses' station, allowing you to talk to your patients from anywhere. The system reduces the need for noisy, distracting overhead paging systems, dramatically improves your workflow and efficiency, and improves patient satisfaction with faster response times.

As a component of the Cisco Clinical Connection Suite, the Nurse Call system is a combination of Cisco 7920 wireless phones and Cisco wired phones, Cisco CallManager, nurse-call middleware, and a Cisco Medical-Grade network. The phones use advanced Cisco IP Communications technologies founded on Cisco CallManager to enable easy, direct communication between nurses and their patients. Cisco partnerships with medical information technology vendors have tested and validated compatibility with most nurse call systems, extending the value of your current investments. The Cisco network combines voice, video, and data into a single infrastructure. Integrating existing nurse call systems into a Cisco network is easier to manage and less expensive than a separate system.

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Location-Based ServicesPatient MonitoringNurse CallCollaborative Care

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