About SEWP IV The NASA SEWP GWAC (Government-Wide Acquisition Contract) provides the latest in Information Technology (IT) products for all Federal Agencies. The statutory authority allowing usage of the SEWP contracts by the entire Federal Government is NASA's designation as an Executive Agent by OMB based on the Information Technology Management Reform Act (ITMRA) of 1996, now the Clinger Cohen Act.
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Who Can Use SEWP IV The SEWP IV contracts are for use by NASA, all Federal agencies and authorized support services federal agency contractors. Contracting officers considering authorizing support service contractors should review the policy at FAR 51.101 , and any agency specific guidance or policy, to make the appropriate determination and written finding which supports issuance of the authorization, as required by FAR 51.102 and FAR 51.107. (For NASA contracting officers, additional guidance is provided in the NASA Far Supplement at Subpart 1851.) Authorized contractors must comply with the requirements at FAR 51.103. [Read more...]
Force 3 Force 3 is a leading information technology solutions provider, delivering strategic and financial value to businesses and government agencies through high-performing, secure and wireless unified communication networks and highly-skilled services, including network management, help desk and application support. Force 3’s headquarters is located in Crofton, Maryland, just minutes to historic Annapolis, close to Washington, Baltimore and Maryland's beautiful Eastern Shore. Only 17 minutes from NASA Goddard Space Flight Center in Greenbelt.
Why Use Force 3? Force 3 began as a product reseller to U.S. Government agencies, and has since evolved into a premier provider of professional services and internetworking solutions. We have developed unique expertise in providing custom solutions to government agencies and commercial customers, and the company’s focus has enabled Force 3 to demonstrate the ability to deliver high value-added services to clients at the nexus of cutting-edge of products and services. Our goal is that every part of your experience with us is hassle-free. Throughout Force 3’s 15 years of industry experience, we have developed standardized processes and support mechanisms to provide end-to-end customer care. Force 3 has established ISO standard policies in our quoting process to ensure that all: 1) resultant orders meet customer requirements and are entered properly into our ordering system 2) purchased product is shipped and received, meeting or exceeding customer expectations and 3) that any deviation from the standard process is recognized, addressed and resolved. These procedures apply to all Force 3 personnel involved with quoting, ordering, quality management, shipping and customer service.
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Contract Number: NNG07DA18B
Term: Effective Through March 2014
Fees: 0.60%
Delivery: 30-45 days ARO
Shipping: FOB Destination
Contracting Officer: Darlene Dorsey Goddard Space Flight Center Greenbelt, MD 20771 (301) 286-5063 Darlene.EDorsey@nasa.gov
Completing the Standard Form 279
Ordering Address: Force 3, Inc. 2151 Priest Bridge Dr. Crofton, MD 21114 Attn: SEWP IV Program Manager
Remittance Address: Force 3, Inc. PO Box 79464 Baltimore, MD 21279-0464
How to Obtain a Quote for Products and Services You can request your quote directly from the SEWP Bowl or call one of the Force 3 sales representatives. Request for quotes can be provided by via U.S. mail, phone, fax or email*. E-mail is sewpivsale@force3.com. Acceptable e-mail attachment formats include: Plain text, PDF, HTML, JPEG, TIFF, Gif, Microsoft Excel and Microsoft Word. Quotes will be emailed or faxed to the customer promptly.
Installation, Basic Warranty, Extended Warranty, Technical Support and Software Support Force 3 has engineers across multiple disciplines to provide on-site installation and support. Basic warranty offerings are specific to each manufacturer’s product. Extended warranty can be purchased anytime during the standard commercial warranty period. The extended warranty provides coverage for 12, 24 or 36 months after its initial start date, regardless of the commercial warranty period. The extended warranty coverage depends on the option purchased from the product manufacturer. Each product manufacturer maintains a technical support team to assist with product problem reports on products under basic warranty and extended warranty and assist the user toward timely resolution of the reported problem.
Force 3 Help Desk Force 3 established a 24X7 help desk to support our customers through our toll-free support line at 1-888-711-0204. The option for SEWP is #3. The voice hotline is operational 24X7. A customer service representative receives calls during business hours and our engineer on duty receives calls after hours, holidays and weekends. If you need help that does not require immediate attention, Force 3 also accepts e-mails to f3helpdesk@force 3.com. We are always here to serve you.
Payment Information Payment terms -- Net 30 days from date of the Government receipt of acceptance Payment Address: Force 3, Inc. 2151 Priest Bridge Drive Crofton, MD 21114
Related Links: NASA Home Page SEWP IV Home Page SEWP BOWL Home Page Download a printable version of the Ordering Guide.