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Government Contracts: SEWP IV 

NASA SEWP logo


About SEWP IV
The NASA SEWP GWAC (Government-Wide Acquisition Contract) provides the latest in Information Technology (IT) products for all Federal Agencies. The statutory authority allowing usage of the SEWP contracts by the entire Federal Government is NASA's designation as an Executive Agent by OMB based on the Information Technology Management Reform Act (ITMRA) of 1996, now the Clinger Cohen Act.

Fair Opportunity
[Read more...]

Who Can Use SEWP IV
The SEWP IV contracts are for use by NASA, all Federal agencies and authorized support services federal agency contractors. Contracting officers considering authorizing support service contractors should review the policy at FAR 51.101 , and any agency specific guidance or policy, to make the appropriate determination and written finding which supports issuance of the authorization, as required by FAR 51.102 and FAR 51.107. (For NASA contracting officers, additional guidance is provided in the NASA Far Supplement at Subpart 1851.) Authorized contractors must comply with the requirements at FAR 51.103. [Read more...]

Force 3
Force 3 is a leading information technology solutions provider, delivering strategic and financial value to businesses and government agencies through high-performing, secure and wireless unified communication networks and highly-skilled services, including network management, help desk and application support.

Force 3’s headquarters is located in Crofton, Maryland, just minutes to historic Annapolis, close to Washington, Baltimore and Maryland's beautiful Eastern Shore. Only 17 minutes from NASA Goddard Space Flight Center in Greenbelt.

Why Use Force 3?
Force 3 began as a product reseller to U.S. Government agencies, and has since evolved into a premier provider of professional services and internetworking solutions. We have developed unique expertise in providing custom solutions to government agencies and commercial customers, and the company’s focus has enabled Force 3 to demonstrate the ability to deliver high value-added services to clients at the nexus of cutting-edge of products and services.

Our goal is that every part of your experience with us is hassle-free. Throughout Force 3’s 15 years of industry experience, we have developed standardized processes and support mechanisms to provide end-to-end customer care. Force 3 has established ISO standard policies in our quoting process to ensure that all: 1) resultant orders meet customer requirements and are entered properly into our ordering system 2) purchased product is shipped and received, meeting or exceeding customer expectations and 3) that any deviation from the standard process is recognized, addressed and resolved. These procedures apply to all Force 3 personnel involved with quoting, ordering, quality management, shipping and customer service.

Products Offered
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Product Literature
Coming soon

Contract Number: NNG07DA18B

Term: Effective Through March 2014

Fees: 0.60%

Delivery: 30-45 days ARO

Shipping: FOB Destination

Contracting Officer:
Darlene Dorsey
Goddard Space Flight Center
Greenbelt, MD 20771
(301) 286-5063
Darlene.EDorsey@nasa.gov

Completing the Standard Form 279

Block 9: G Order/Modification Under Federal Schedule
Block 16: Date Universal Numbering System # is 55-605-4591
Block 30: Force 3 is a small, disadvantaged business
Block 31: Force 3 is not a woman-owned small business
Block 36: Force 3's Taxpayer Identification Number (TIN) is 52-1742191
4a: Force 3's CAGE Code is OTC84
4b: Force 3 is registered with the Central Contractor Registration (CCR) Database

Ordering Address:
Force 3, Inc.
2151 Priest Bridge Dr.
Crofton, MD 21114
Attn: SEWP IV Program Manager

Remittance Address:
Force 3, Inc.
PO Box 79464
Baltimore, MD 21279-0464

How to Obtain a Quote for Products and Services
You can request your quote directly from the SEWP Bowl or call one of the Force 3 sales representatives. Request for quotes can be provided by via U.S. mail, phone, fax or email*. E-mail is sewpivsale@force3.com. Acceptable e-mail attachment formats include: Plain text, PDF, HTML, JPEG, TIFF, Gif, Microsoft Excel and Microsoft Word. Quotes will be emailed or faxed to the customer promptly.

WHERE TO REQUEST QUOTES OR ASK QUESTIONS
Tired of automated answering services?
Call Toll Free 1-800-391-0204

Our phones are answered by a receptionist from 8:30 AM-5:30 PM Monday-Friday.
Prefer e-mail?
Email SEWPIVSALE@FORCE3.com

All e-mail sent direct to Force 3 is routed to the appropriate sales representative.
Are you in a secure environment?
Fax 410-721-5624

Incoming faxes are monitored by a Sales Assistant.
Don’t trust any of the above?
Mail to:
Force 3, Inc.
2151 Priest Bridge Drive Crofton, MD 21114


All documentation received via U.S. mail will be routed to the appropriate sales representative.
Is SEWP for you?
Contact NASA SEWP BOWL on-line
http://sewp.nasa.gov/

The SEWP BOWL will process your request.


Once your order is received at Force 3 from the SEWP Bowl, you receive e-mail notifications as the delivery order moves from order edit, purchasing and shipping. We keep you informed of your order status throughout the process. That is our guarantee.

Installation, Basic Warranty, Extended Warranty, Technical Support and Software Support
Force 3 has engineers across multiple disciplines to provide on-site installation and support.

Basic warranty offerings are specific to each manufacturer’s product.

Extended warranty can be purchased anytime during the standard commercial warranty period. The extended warranty provides coverage for 12, 24 or 36 months after its initial start date, regardless of the commercial warranty period. The extended warranty coverage depends on the option purchased from the product manufacturer.

Each product manufacturer maintains a technical support team to assist with product problem reports on products under basic warranty and extended warranty and assist the user toward timely resolution of the reported problem.

Force 3 Help Desk
Force 3 established a 24X7 help desk to support our customers through our toll-free support line at 1-888-711-0204. The option for SEWP is #3. The voice hotline is operational 24X7. A customer service representative receives calls during business hours and our engineer on duty receives calls after hours, holidays and weekends. If you need help that does not require immediate attention, Force 3 also accepts e-mails to f3helpdesk@force 3.com. We are always here to serve you.

FORCE 3 SEWP IV POINTS OF CONTACT
SEWP IV Program Manager
Tod Goodman
1-800-391-0204 ext 265
Tod.Goodman@force3.com
Director of Contracts
Jacqueline Hudson
1-800-391-0204 ext 232
Jacqueline.Hudson@force3.com
Technical or Software Support
Force 3 Help Desk
1-888-711-0204 Option #3 (for SEWP IV)
Force3HelpDesk@force3.com
Installation Support
Byron Love
1-800-391-0204 ext 110
Byron.Love@force3.com
Troubleshoot Orders, Post Order Support, Warranty Support
Customer Service
1-800-391-0204
csr@force3.com

Payment Information
Payment terms -- Net 30 days from date of the Government receipt of acceptance

Payment Address:
Force 3, Inc.
2151 Priest Bridge Drive
Crofton, MD 21114

Related Links:
NASA Home Page
SEWP IV Home Page
SEWP BOWL Home Page
Download a printable version of the Ordering Guide.

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